July 13, 2010
What brought you to KS&R? (this is my way of asking you to give a brief history of your prior experience!)
It was completely serendipitous. I was not looking for a career in market research. I had been in Albany, the State Capitol, working for the Bureau of Labor Statistics and finishing up my Master's degree in Public Administration. The State election cycle of 1994 soured my hopes on future public service. I ended up answering a blind ad in the local Syracuse newspaper that turned out to be KS&R… that was almost 16 years ago.
What is your leadership style?
I try to lead by example. I try to let staff know I am here to help them with any issue (big or small). Of course, that becomes more difficult as you progress in your career and your time is stretched in more and more diverse places.
What inspires you?
When I see people totally committing and giving their best effort to achieve something they did not even think was possible.
What is your proudest accomplishment so far in your career?
I am proud to be part of this winning environment that is KS&R. When you think about the global brands we serve and the types of strategic questions we are solving - it is incredible.
There is a saying, "The only way to get what you want is to help others get what they want." Agree or disagree?
That clearly applies internally to KS&R (given our team-based approach to projects, workflow processes and overall staff development) as well as externally to client-facing situations (our goal is to provide our clients the insights they need to make decisions; if we do that, the things we want as a firm tend to fall into place).
What sound or noise do you love?
When there are 30,000+ in the Carrier Dome on a frigid winter night and the Syracuse Orange basketball team nails a game-changing 3-pointer… that is a great sound!
If you had a time machine and could jump back or spring ahead, which would you do? Why?
As badly as I would want to spring ahead and see how things work out, I would try to resist that temptation since much of effort, challenge and joy is in the journey to get there.
If you could change one thing about yourself, what would it be?
I would take a little more time to celebrate the successes (professionally and personally); it is very easy to get caught up in the vigilance required to succeed… and some of the best efforts can go overlooked or under-appreciated.
With a wife and three small children at home, how do you maintain your work -life balance?
This is still a work in progress. Most of the people in my family would argue that more weight needs to be shifted to the ‘life' portion of this equation. I will take any suggestions/ strategies for help in this area…
What's on your to-do list?
This is a long and evolving list, but two items keep rising to the top: